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Incident Response

Nexplane includes pre-built, fast-path change workflows for common incident types. IR playbooks are launched from a single click and run through an expedited approval path.

Playbooks

Host Isolation

Cuts off all network access to a compromised host while preserving management connectivity:

  • Flushes iptables/nftables (Linux) or Windows Firewall rules
  • Allows only the management CIDR and the Nexplane control plane
  • Records the pre-isolation network state for rollback
  • Dispatched via the Nexplane Agent — no SSH required

Account Lockdown

Simultaneously disables a compromised account across all connected identity systems:

  • Active Directory
  • Okta
  • Microsoft Entra ID
  • Google Workspace
  • GitHub
  • Slack

All actions run concurrently. Failure in one system does not block the others. The change request records the per-system result.

Evidence Preservation

Collects forensic data from a host before any remediation runs:

  • Auth logs (/var/log/auth.log, journald)
  • Auditd records
  • Active network connections (netstat)
  • ARP cache
  • Running process state

All collected files are packed into a tar.gz and uploaded to S3 via a pre-signed URL. The forensic bundle is stored in the forensic_bundles table and downloadable from the Incident Response tab in the UI.

Phishing Response

Responds to a confirmed phishing incident:

  • Blocks the sender domain at the email gateway
  • Forces a password reset for all affected users
  • Revokes active sessions across identity providers
  • Forces MFA re-enrollment

Expedited Approval

IR change requests bypass standard approval wait times. Users with the ir_responder role can approve and execute IR CRs immediately, even during a change freeze window (with mandatory justification logged to the audit trail).

Forensic Bundles

Forensic evidence collected during Evidence Preservation is stored in the database and downloadable as a ZIP from the IR tab. Bundle metadata includes the target host, collection timestamp, file manifest, and S3 storage path.